With every project we take on, we begin by understanding more about your business, your sector, and the problems that the brief sets out to answer.
We’ll undertake desk research, we’ll speak to people within your organisation, and to your customers. We’ll review your existing touch-points, and we’ll also investigate your competition.
We’ll distill our research, think, and then present our findings. Then, and only then, will we start to look at creative solutions.
We’ll talk to you throughout the project. We’ll bounce concepts around, discuss different approaches, and maybe have the odd disagreement - because better communication means better end results.
Most importantly we’ll listen to you, give you support and inspiration, make you smile, and use all of that to create work that delivers above & beyond the brief.
When we take on work we assign a member of our creative team as your project manager. As your lead contact, you’ll be able to speak to them directly about the project at any point.
That way, you’ll know that whether you need to make changes to what we’re working on, or just want to check on how things are progressing; the person you need to speak to is just one call away.
If we need to, we’ll draw in specialists to help us realise your brief. Whether we need to bring in photographers, illustrators, copy-writers or researchers, we’ll only ever work with people we trust and respect that suit your needs.
We’re committed to delivering the highest possible quality of work for our clients. We’re also committed to working in a safe, fair environment where people are encouraged to learn and develop.
We operate within a framework of equality of opportunity and adhere to current law on sex, race and disability discrimination. And whilst accidents do happen, we have a Health & Safety policy in place to reduce any risks that our team, or visitors to our office, might incur.
As a company that commissions a lot of work that could impact upon the environment, we actively try to lessen our effect on it - especially when it comes to print. We only use printers approved by FSC and/or PEFC, and wherever possible we’ll use environmentally-friendly paper and inks, too.
And at the office, we aim to reduce, re-use, and re-cycle, and find new ways that our footprint can be decreased.